Terms and 
Conditions & Policies

At Elegance House of Beauty, appointments can be scheduled via our website, by phone, or in person at the salon. To confirm your booking, a valid contact number and email address are required.

@ Online Booking Policy

For online bookings, most services require a 100% deposit. Deposits are fully refundable if a cancellation notice is provided more than 24 hours in advance.

☎ Phone and In-person Booking Policy

For phone and in-person bookings, a 100% deposit is required for future appointments. Deposits are refundable if a cancellation notice is given at least 24 hours prior to the appointment. For same-day bookings, a 100% deposit is also required, and these deposits are non-refundable if you choose to cancel. Alternatively, you may walk in for appointments if you prefer not to pay a deposit; however, slots will be subject to availability.

Patch Test Booking Policy

Clients can schedule a patch test for services by:

• Booking online

• Calling us by phone

• Visiting the salon branch in person

Appointments are not required for taking a patch test.